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Terms & Conditions

Warranty

BUILDHUB BUILDING MATERIALS LLC provides warranty coverage for manufacturing or workmanship defects starting from the date of purchase. If defects appear during the warranty period, customers can contact BUILDHUB BUILDING MATERIALS LLC to make a claim. The company reserves the right to repair or replace defective products at its discretion. To initiate a claim, the original sales receipt is required.

Warranty Limitation & Exclusions

  • If your product is repaired or replaced, the limited warranty will not be active. 
  • There is no warranty coverage for damages resulting from neglect, improper assembly, abnormal use of products, or unexpected acts of nature.
  • This warranty does not cover damage related to climate conditions such as heat, light, and humidity, including fading, color change, stretching, or shrinking.


Orders Cancellation & Returns

Order cancellation can be done before the scheduled delivery date without any charges. We will process the refund within 5-7 working days.

Refund

After the returned order is received, a refund for the purchased products will be issued within 5-7 days via bank transfer to the same bank account or card used for the purchase.

Orders Delivers

Order Delivery

BUILDHUB BUILDING MATERIALS LLC has agreements with third-party delivery companies to deliver items (materials) from BUILDHUB Stores to customer locations within the UAE.

Delivery

After the received customer order, the delivery for purchased products will be done within 5-7 days.

Delivery Address

Customers are responsible for providing a correct and accessible delivery address and, contacts numbers.

Delivery Charges

  • Delivery fees vary based on customer location, order amount, and product dimensions. Orders over Free.
  • delivery for purchases above 1,000 AED, below this amount, delivery charges apply.